Returns & Exchanges
At Aafarin, we are committed to providing you with the freshest, high-quality food products. Due to the perishable nature of our goods, we offer returns or replacements only for items that arrive damaged, defective, or incorrect.
Return Process
- 1.Inspect Your Delivery
Please examine your package immediately upon arrival and take clear photographs of any damage or quality concerns with the products.
- 2.Contact Support
Notify our customer care team within 24 hours of delivery by emailing your order number and photo evidence to [email protected].
- 3.Verification Process
Our quality assurance team will review your request within 2 business days to confirm the eligibility for a refund or a replacement shipment.
- 4.Resolution
Once approved, we will either initiate a full refund to your original payment method or dispatch a fresh replacement at no additional cost.